WHAT HAPPENED?
Me and my friend, Lana, were standing outside of work that day and we were underneath the awning in front of the door. She was talking about doing pull ups on the beams holding up the awning. She is short and I didn't even think she could reach it but whatever. I didn't think it would hold up to anyone hanging on it but I wondered if I could reach it. I jumped and touched it no problem. Unfortunately for me my phone was in the breast pocket of my shirt and jumping like that caused it to fly out. It sort of hit my shoe and the hard cement at the same time and the glass shattered. I had a screen protector on so right now it still works. I think it's the only thing holding the glass together at this point. I am very bummed and kind of shocked that happened. I took such good care of it for this long.
WHAT DID YOU DO?
I went right to the AT&T store after I picked up Isaac and did a few errands after work. It was kind of busy but I got my turn eventually and the lady was very nice and helpful. I knew I bought the Applecare plan but she told me I was going to have to go thru Apple directly to make a claim on that and that would cost money and be a pain and yadda yadda yadda. That wasn't going to do me any good so I did not get it on the new phone. It would be $199 to get the same phone (which didn't make sense), $99 to upgrade to a 3GS and $199 to get a 16GB 4. I knew before I even got here what I was doing. I ordered a 4. It would take a week to get here and because UPS needs you to sign for it I had it shipped to the store directly for me to just pick up. I was trying to convince her that I couldn't use this broken phone for a week and asked her if they had any loaners. I guess they don't do that and I'll have to deal. :|
I don't know what to think about this issue with the dropped calls. It seems to me this issue is more media driven trying to put a dent in the iPhone party. I don't know anyone who is having this issue. I was kind of forced into getting this because of the accident. I hope it is not a tough fix and that it ships to the store repaired before I even pick it up. There is a press conference today in a few hours that Apple will announce what their plans are. I'll note what they say here and when I find out how that affects me.
UPDATE:
It actually took 2 weeks to get here and I had to deal with my crappy broken phone for that much longer. Now that it is here though it was awesome. It's like a brand new phone but one that I already know how to use. I do get a free case which I already downloaded the app to order it.
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